Privacy Policy

Last updated: December 2024

1. Introduction

This privacy policy describes how Miharisoa, LLC ("we", "our", "us") collects, uses, and protects your personal data when you use the Tetikasa platform (hereinafter "the Service").

By using Tetikasa, you agree to the practices described in this policy.

2. Data Controller

Miharisoa, LLC 4 Chem. de la Chatterie, 44800 Saint-Herblain, France Contact: contact@tetikasa.app

3. Data Collected

3.1 Data You Provide

• Account information: first name, last name, email address, password (encrypted)
• Professional information: organization name, logo
• Project data: descriptions, files, comments, tasks

3.2 Automatically Collected Data

• Connection data: IP address, browser type, operating system
• Usage data: pages visited, features used, timestamps

3.3 Payment Data

Payments are processed by Stripe. We do not store your credit card information. See Stripe's privacy policy.

4. Purposes of Processing

We use your data to:

• Provide and improve the Service
• Manage your account and organizations
• Process your payments and subscriptions
• Communicate with you (support, notifications)
• Ensure the security of the Service
• Comply with our legal obligations

5. Legal Basis for Processing

• Performance of contract: provision of the Service
• Legitimate interest: improvement of the Service, security
• Consent: marketing communications (if applicable)
• Legal obligation: retention of billing data

6. Data Sharing

We never sell your data. We may share it with:

• Technical service providers: hosting (Vercel), database, email (Resend)
• Payment provider: Stripe
• Competent authorities: if required by law

7. Data Retention

• Account data: duration of your registration + 3 years after deletion
• Billing data: 10 years (legal obligation)
• Connection logs: 12 months

8. Your Rights (GDPR)

In accordance with the GDPR, you have the following rights:

• Access: obtain a copy of your data
• Rectification: correct inaccurate data
• Erasure: request the deletion of your data
• Portability: receive your data in a structured format
• Objection: object to the processing of your data
• Restriction: restrict the processing of your data

To exercise these rights, contact us at: contact@tetikasa.app

You may also file a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

9. Security

We implement technical and organizational measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Password encryption (bcrypt)
• Restricted data access
• Regular backups

10. Cookies

We use essential cookies for the operation of the Service (authentication, preferences). No advertising cookies are used.

11. International Transfers

Your data may be processed outside the EU by our service providers (Vercel, Stripe). These transfers are governed by standard contractual clauses or adequacy decisions.

12. Changes

We may update this policy. In the event of a significant change, we will notify you by email or through the Service.

13. Contact

For any questions regarding this policy: Email: contact@tetikasa.app Address: 4 Chem. de la Chatterie, 44800 Saint-Herblain, France